Work that is still running today.

After an acquisition, the bank had to integrate operations and systems while delivering a US regulatory-reporting programme for a $3.3bn portfolio, using data from many sources and formats.

• Led delivery and quality assurance for the integration and system change.
• Unified the data so the team could meet strict regulatory reporting deadlines.
• Owned requirements and testing, and coached business teams to run their own.

One consistent data set for regulatory reporting, procedure manuals the business runs from, and teams that test their own changes.

Operations, operational risk and compliance teams were repeating manual steps across trade processing and settlements. More than 100 new trading brokers also needed onboarding, with KYC and AML checks for each.

• Ran broker set-up, KYC and AML checks for over 100 new brokers across asset classes, plus transaction monitoring for SPV cash movements.
• Reviewed processes in SimCorp Dimension and across operations to remove duplicated and repetitive work.
• Managed a robotic process automation (RPA) project to phase out the remaining manual processes.

Brokers were onboarded with documented checks, and the automation saved two full-time roles and £300,000 a year.

A growing investment firm needed a London operation for two new funds, built from the ground up and ready to trade, then had to expand into a second country.

• Set up the operation end to end: systems, processes, prime brokers, vendors and regulatory requirements.
• Led vendor selection and contract negotiations, then recruited a seven-person team.
• Owned operational and trading risk, chaired the Investment Committee and coordinated the opening of a new office in Switzerland.

The firm had a £300m operation running across two funds, with its own team in place and a Swiss office to support its expansion.