AML and KYC policies only work when teams know what to collect, review and escalate. We turn approved requirements into workflows, system handoffs and responsibilities, while legal and jurisdictional questions remain with qualified advisers.
AML and KYC policies can be precise about the obligation yet leave operations with unanswered questions: what information is needed, who can clear an exception, when does an issue escalate, and where is the evidence kept? When those decisions are scattered, customer journeys vary and implementation can stall. We help leadership teams set out a control operating model before changing a process or system. Qualified legal and compliance advisers remain responsible for jurisdiction-specific duties, policy interpretation and legal sufficiency.
Map the proposed AML and KYC lifecycle, including roles, approval points, escalation routes and responsibility for evidence. The work separates operational decisions from jurisdiction-specific legal and policy interpretation.
Document future-state workflows for onboarding, refresh, screening review and exceptions. They set out handoffs, decision criteria, queues and accountability so delivery teams have a usable starting point.
Translate agreed controls into requirements for data, integrations, case management and reporting. The brief records assumptions, priorities, owners and the acceptance evidence technology teams need.
Set out the implementation cadence, change controls, training inputs, operating measures and handover responsibilities needed for internal teams to run and govern the agreed model.
Outcomes and success measures depend on the agreed scope, operating context and implementation decisions. They are not guarantees.
We start with a focused working session on the service, products, operating model and planned change. From there, we agree a bounded workplan, named decision-makers, working artefacts and review rhythm. Equinox can work alongside compliance, legal, operations and technology stakeholders, while those teams retain responsibility for jurisdiction-specific interpretation, legal advice and formal approvals. The output is built for the people taking implementation forward.
Scope an engagementAML means anti-money laundering and KYC means know-your-customer. Here, they refer to the operational work of turning approved policy and risk decisions into onboarding, review, escalation, recordkeeping and system behaviour. Equinox does not replace legal counsel, regulatory interpretation or formal compliance approval.
A system launch can fail when configuration gets ahead of decisions about process, data, controls and support. We coordinate those decisions across front-office activity, operational processing, exceptions and reporting so the system is ready to use at launch and take on afterwards.
View service08Compliance requirements can break down when they reach day-to-day work. We help define responsibility, evidence and escalation routes, then support operational teams as they put agreed routines in place, with legal and specialist review where needed.
View service09Repeated manual steps, unclear hand-offs and missed exceptions create costly drag. We map how the work is done, agree who decides what, and coordinate automation that teams can take over.
View serviceTell us what you are working on. We will agree the scope, priorities and next steps with you.